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Terms of Service

Customer Care

Effective Date: October 1, 2025

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Welcome! Thank you for visiting John Tree Sixteen. By using our website, www.johntreesixteen.com, you agree to these Terms of Service. Please read them carefully — they explain how you can use our site, shop safely, and what to expect from us.

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Using Our Site

You can browse and shop from our Saved and Made New collections. By using our site, you promise to:

  • Follow the law and act responsibly.

  • Respect our website and its content.

  • Keep your account information secure if you create one.

 
Shopping With Us

When you place an order:

  • You agree to provide accurate payment and shipping information.

  • Prices and availability may change, but we’ll always do our best to keep things up to date.

  • We may need to cancel or refuse an order for safety or technical reasons — we’ll let you know if this happens.

 
Shipping & Returns

Shipping and return details are in our Shipping & Returns Policy. By shopping, you agree to follow those rules.

 
Our Give-Back Promise

Many of our items support our give-back program. This means a portion of your purchase helps provide food and support for local families in need. While we aim to donate as described, donations are subject to availability and program terms. We will always keep this as transparent as possible and will notify customers of any changes.

 
Your Account

Some features may require an account. You agree to:

  • Provide accurate, up-to-date info.

  • Keep your password safe.

  • Notify us if your account is ever used without your permission.

 
Content & Intellectual Property

Everything on this site — designs, photos, text — belongs to us. You can look, browse, and shop, but please don’t copy or use anything without permission.

 
Limitation of Liability

We work hard to provide quality products and service, but we aren’t responsible for indirect or accidental damages from using our site or products.

 
Updates to These Terms

We may update these terms from time to time. Continuing to use our website means you accept the new terms.

 
Questions?

If you have questions about these Terms or your order, email us at forgodsoloveddaworld@gmail.com or use our contact page.

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